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CD0-001 - CompTIA CDIA+ Certification - Dump Information

Vendor : CompTIA
Exam Code : CD0-001
Exam Name : CompTIA CDIA+ Certification
Questions and Answers : 255 Q & A
Updated On : September 22, 2017
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CD0-001 Questions and Answers

Topic 3, C

controlled way from one worker to another worker for processing. What kind of solution should the company consider?

  1. E-mail routing

  2. Ad hoc workflow

  3. Production workflow

  4. Intranet distribution

Answer: C


HSM offers which of the following capabilities in an EDM system?

  1. Transfers data between media based on usage.

  2. Manages content based on semantic relations

  3. Manages users rights and inheritance relations

  4. Manages server security in a distributed system.

Answer: A


Once the customer has signed off on the formal requirements documentation, what happens when new requirements are added to the solution if there are no controls in place?

  1. Requirements creep

  2. Requirements renewal

  3. Requirements expansion

  4. Requirements re-gathering

Answer: A


An organization wants to support remote workers. Secure communications is a primary concern. All of the following will be considered EXCEPT:

  1. HTTPS.

  2. Virtual Private Network (VPN).

  3. Secure Sockets Layer (SSL)

  4. Digital Rights Management (DRM).

Answer: D


A utility company is required to make board meeting notes publicly available. What would be the MOST efficient and cost effective method to meet this need?

  1. Fax them to anyone who requests them

  2. Print copies and make them available in the lobby

  3. Post the documents on a web server

  4. E-mail them to anyone who requests them

Answer: C


An Implementation Plan for a new imaging application should contain which activities?

  1. Forms design, create the document retention strategy document and layout the workflow rules and roles.

  2. integrate the production imaging system into the exsiting netwoke,connect it with the legacy systems,upgrade all of the desktop computers.

  3. Verify that images are delivered to the desktop, that the records are written in the database, and check that the images are stored on optical disks.

  4. difine production producers,creat user and techcical documention,administration and plan the roll-out in the organization.

Answer: D


CertMagic had designed a new system for processing and then viewing the student records from the Web. Each student has one image(8?" x 11") that was scanned at 300 dpi and when compressed takes up approximate 52KB of space. Which of the following methods has been used to store the image?

  1. DjVu

  2. LDF LuraDoc

  3. ITU (CCITT) Group IV

  4. ITU (CCITT) Group III

Answer: D


The proposed project plan requires that documents must have a file plan and track all access attempts. What MUST be part of this solution?

  1. A records management system

  2. A storage management system

  3. A scan subsystem

  4. Annotation and redaction capabilities

Answer: A


A customer has decided to use a Multi-functional Device (MFD) to scan to their file server via FTP. Each department will have its own folder to scan to. What integration details should be documented?

  1. Server OS, FTP server type, and hard disk array type

  2. Back up system used, server OS, and client PC type

  3. Resolution, file type, and FTP server folder hierarchy

  4. FTP server system used, protocol used, and document color space

Answer: C


Several large corporate acquisitions are being planned. The IT staff has been asked to identify potential trouble spots as it relates to imaging systems. All of the following apply EXCEPT:

  1. integration and migration.

  2. object formats.

  3. scanner availability.

  4. indexing methods.

Answer: C


An imaging consultant has just finished a presentation showing document retrieval over the Web. The client has specified that this is a requirement of the project. However, after the demonstration the IT group is expressing concerns about opening their system up to the Internet. How should the consultant respond to the IT group?

  1. Tell them that the project team is satisfied.

  2. Ignore them, as the project requirements are met.

  3. Demonstrate the retrieval of the documents again.

  4. Explain to them the security components of the solution.

Answer: D


A Request For Proposal (RFP) includes a workflow requirement for reassigning work. What feature ensures that work can be or has been reassigned?

  1. Records management

  2. Error handling

  3. Scan-to-folder

  4. Tracking capability

Answer: D


When designing the input environment for the proposed Document Management System (DMS), which of the following MUST be considered?

  1. Index fields

  2. Postscript (PS)

  3. Type of printers

  4. Storage media

Answer: A


A government entity must make certain documents available to the public on a regular basis. These documents contain private information. What technology could be implemented to resolve this situation?

  1. Forms recognition

  2. Redaction

  3. PDF conversion

  4. Records management

Answer: B


Business requirements dictate a need to comply with records management regulations that include unalterable media. Fast access is also a requirement. Which device below BEST fits the requirements?

  1. WORM based optical

  2. DLT

  3. WORM based hard disk

  4. RAID drives in a locked cabinet

Answer: C


A customer's solution requirements can be addressed by implementing either a client/server or a Web-based system. What factors other than cost should be considered?

  1. The hardware and software required to run the product.

  2. What the system integrator feels more comfortable implementing.

  3. The amount of client side functionality and the degree of local administration required

  4. Stability, location, number of dedicated resources, and overall flexibility of the solution provider'smanagement and staff.

Answer: D

CompTIA CD0-001 Exam (CompTIA CDIA+ Certification) Detailed Information

CD0-001 - CompTIA CDIA+ Certification

CD0-001 Test Objectives

CompTIA CDIA+ Certification Exam Objectives

Exam Number: CD0-001


CompTIA’s CDIA+ certification is an internationally recognized credential acknowledging competency and professionalism in the document imaging/records management industry. CompTIA’s CDIA+ candidates possess critical knowledge of all major areas and technologies used to plan, design, and specify an enterprise content system.

The CompTIA CDIA+ exam will certify that the successful candidate has the knowledge and skills required to explain content management concepts, including business analysis processes, content lifecycle and workflow, and concepts related to integrating a content imaging system with business applications using project management fundamentals. Additionally, a successful candidate will be able to implement scanning technology infrastructure and participate in the design of capture solutions, while addressing security requirements.

The skills and knowledge measured by this examination are derived from an industry-wide and worldwide job task analysis, which was validated through a survey. The results of the survey are used in weighting the domains and ensuring that the weighting is representative of the relative importance of that content to the job requirements of a digital content imaging professional with at least 24 months of experience.

This examination blueprint for CompTIA’s CDIA+ examination includes the weighting and test objectives. Example topics and concepts are included to clarify the test objectives and should not be construed as a comprehensive list of all the content of this examination.

The table below lists the domains measured by this examination and the extent to which they are represented in the examination.


Percentage of Examination

1.0 Enterprise Content Management


2.0 Capture


3.0 Storage and Networking


4.0 Security and Compliance


5.0 Analysis, Design, and Implementation





1.0 Enterprise Content Management

  • Explain the proper uses of index, search, and retrieval.

    • Taxonomy / business classification schema

    • Metadata structure

      • Indices

      • Document classes

      • Attributes

    • Application connectivity (ODBC)

    • Full text search

    • Enterprise / federated search

    • Search – fuzzy and Boolean operators

      • and

      • or

      • not

      • <

      • >

      • wildcards

      • *

      • !

        o =

      • ?

  • Explain the function and use of workflow.

    • Repeatable processes

    • Sequential processes

    • Parallel processes

    • Queues and roles

    • Business rules

    • Routing

    • Timers and alerts/notifications

    • Workflow status

      • Metrics

      • Reporting

    • Workflow examples

      • Purchase order process

      • Time and expense process

      • Invoice process

      • Employee on-boarding/off-boarding

      • Approval process

      • Escalation process

    • Workload balancing

    • External rules and external BPM systems

  • Explain how collaborative capabilities are used.

    • Version history

    • User tracking and logging

    • Check-in and check-out

    • Simultaneous editing / real-time collaboration / co-authoring

    • Annotations

      • Redactions (manual vs. auto)

      • Highlights

      • Stamps

      • Notes

  • Compare and contrast document presentation and output features.

    • Document scale

      • Ratios

      • Viewer distortion

      • Output integrity

    • Orientation

      • Monitor

      • Page

    • Document viewer features

      • Polarization o Color correct o Zoom / zone

      • Precision measuring

      • Document navigation and pagination (thumbnails)

    • Viewer types

      • Web-based (browsers)

      • Plug-ins

      • Vendor specific

      • Universal document viewers

    • Remote viewing

      • Bandwidth

      • Peak-query requirements

    • Rendition

    • File print methods

      • Dot-matrix

      • Inkjet

      • Laser

      • Thermal

      • Print to file

    • Print output languages

      • Postscript

      • PCL

      • IPDS

    • Email

    • Fax

  • Explain the purpose of content lifecycles.

    • Content purpose and changes

    • Content storage and archival (long term preservation)

    • Content permissions and changes

    • Content retention / deletion

    • Audit trails

  • 2.0 Capture

  • Given a scenario, select the appropriate input sources and methods.

    • Mobile

      • Cell phone

      • Tablets

    • Fax

      • Analog

        o Digital

        • Hot-folder / watch-folder

        • Email and email attachments

        • Desktop uploads / document import

        • Capture at creation / point of origination

        • Structured data transferred into another system (EDI)

        • ERM

          • Postscript

          • PCL

          • IPDS

        • Centralized or distributed capture

        • Batch capture

        • Barcode readers

        • External keyboards

        • RFID tag reader

        • Screen-scraping to collect index values

        • Paper

          • Quality

          • Weight

          • Type

          • Sizes

  • Given a scenario, implement document scanning technologies and processes.

    • Capture processing steps

      • Document preparation

      • Capture

      • Recognize

      • Validation

      • Verification

      • Quality control

      • Release

    • Scanner drivers

      • ISIS

      • TWAIN

    • Document preparation

      • Physical preparation of the documents

        • Staple removal

        • Sorting/order

        • Counts

    • Scanner settings

      • Brightness

      • Contrast

    • Image cleanup

      • Deskew

      • Despeckle

      • Auto-orientation

      • Color dropout

      • Blank page removal

      • Hardware vs. software cleanup

    • Automatic document feeder vs. flatbed

    • Paper feed detection / paper size detection

      • Simplex vs. duplex

    • Speeds

      • ppm

      • ipm

      • throughput

    • Maximum duty cycle / throughput expectation

      • Stated vs. actual throughput

    • Embedded vs. external keyboard input

    • Endorsing and imprinting

    • Scanner types

      • Personal PC attached

      • Workgroup level

      • Network production scanner

      • High volume

      • MFP

      • Specialty scanners

        • Large format

        • Film

        • Hand scanners

        • Cards scanners

  • Given a scenario, differentiate recognition methodologies and technologies.

    • Barcodes

    • Separator sheets

    • Cover sheets

    • Patch codes

    • Intelligent capture

      • ICR

      • OCR

      • IHR

      • OMR

      • MICR

    • Attended vs. unattended

    • Unstructured forms recognition

      • Recognize

      • Auto-classify

      • Extract

      • Separation

      • Data grouping/clustering

      • Associative matching

      • Export data

    • Semi-structured forms recognition

    • Structured forms recognition

    • Document capture vs. data capture

    • Exception processing

    • Forms types and metadata validation

      • Database vs. manual

    • Quality control

    • Registration marks / anchors

  • Explain the purpose of metadata file properties.

    • Index values

      • Extracted or derived values

      • Time and date stamp

      • Auto defined based on document type

      • Prompted at the device (MFP)

      • XML tags

    • Inheritance

      • Folder level

      • Container

    • Import file types

      • xml

      • csv

      • txt

      • tsv

      • tagged

  • Differentiate between various physical file properties and their impact.

    • Estimate storage or network bandwidth needs based on file size and types

    • File encryption

    • Resolution (dpi)

    • File types

      • PDF

      • PDF/A

      • TIFF

      • JPEG

      • WMV

      • BMP

      • DOC

      • TXT

      • XLS

      • MP3

      • MP4

      • WAV

    • File sizes

    • Compression

      • Lossy vs. Lossless

      • Group4

      • LZW

      • JBIG2

      • JPEG2000

    • Color

    • Grayscale (bitonal)

    • Black and white

  • 3.0 Storage and Networking

  • Explain the various storage media types and their associated properties.

    • Magnetic disk

    • Tape

    • Optical disk

    • Microform

    • NAND flash memory

    • Media degradation

    • SSD

  • Explain appropriate storage methods and their features.

    • SAN/NAS

      • Performance

      • Flexibility

      • Size

      • Redundancy

      • Bandwidth

    • RAID

      • I/O speeds o Redundancy o Failover

    • SSD

      • Access speed

      • Durability

    • WORM (Write-once read many)

    • Cloud

      • Scalability

      • Remote

      • Cost

      • Accessibility

      • Support

      • Storage-as-a-service

    • Microforms

      • Eye readable format

    • Direct-attached disk / local drive

  • Compare and contrast various storage strategies.

    • Clustering

    • Tiered storage

      • Online

      • Offline

      • Onsite

      • Offsite

    • Metrics and reporting

      • Frequency of use o Date of creation o Type of data

      • Date of modification

    • Hybrid storage

    • Hierarchical Storage Management

  • Explain the basics of network connectivity and hardware solutions.

    • Network connectivity

      • Connectivity types

        • Modems

        • DSL

        • ISDN

        • T1

        • T3

        • 3G

        • 4G

          • 802.11 a/b/g/n o Client-server network o Shared bandwidth

      • Security

      • Wireless vs. wired

      • LAN vs. WAN

    • Hardware solutions

      • Workstation/server hardware considerations

        • Processing power

        • Memory

        • OS

        • Storage

      • Virtualization

      • Clients

        • Thin client

        • Thick client

  • 4.0 Security and Compliance

  • Explain the basics of records management.

    • Records value

    • Digital retention requirements

    • Legal holds

    • Physical archival requirements

    • Disposition process

    • Awareness of governmental regulations and policies

    • Awareness of industry standards and best practices

  • Explain different access security methods.

    • Authentication vs. authorization vs. audit

    • Single sign-on

    • Two factor authentication (card swipe and pin/password)

    • Role-based access

    • Biometrics

    • Group policy

  • Explain various elements of network security.

    • VPN

    • Directory services

      • Active directory

      • LDAP


    • SFTP

    • Encrypted passwords / no clear text

    • Data encryption

    • PKI

  • Given a scenario, implement appropriate document and information security.

    • Redaction

    • Watermarking

    • Document privileges

      • Email

      • Export

      • Print

      • Copy

      • Edit

    • Types of deletions

      • Metadata vs. full document

      • Secure deletion / forensic deletion

    • Secure printing

    • Library services

      • Version control

      • Check-in and check-out

    • PDF security

    • Digital signatures

  • 5.0 Analysis, Design, and Implementation

  • Identify the basics of project management.

    • Players

      • Champions

      • Stakeholders (IT, HR, end-users, procurement)

      • Executive sponsor

      • Project manager

      • Project management team

    • Phases

      • Project initiation

      • Planning

      • Execution

      • Monitor and control

      • Closing

    • PM terms

      • Change management

      • Risk management

      • Scope creep

      • Communication plan

      • Mile-stones

      • Project sign-off

      • Pilot

      • Testing

      • Proof of concept

      • Schedule / GANTT

      • PERT chart

      • Cutover

    • Document types

      • RFP

      • RFI

      • RFQ

      • SOW

      • MSA

      • NDA

      • SLA

      • BAA

      • Contract

      • Addendum

  • Execute appropriate requirement gathering techniques.

    • Document client objectives

    • Identify operational business needs

    • Analyze the process

    • Gather metrics

    • Document current state (“as is”)

    • Identify bottlenecks and issues

    • Gather sample documents and current process documentation

    • Interviews

    • Observations

      • Peak-times

      • Benchmark

      • Number of users

      • Licensing

      • Backlog

      • Backfile

    • Targeted surveys

      • Technical survey vs. business survey

    • Identify opportunities for process improvement and/or introduction of new technologies

    • Understand corporate culture and organizational hierarchy

  • Analyze collected data and validate client requirements.

    • Data validation

    • Requirements validation

    • Targeted presentations

    • Gap analysis

    • Map existing business processes to future state

    • Map business requirements to benefits of solution

    • Develop return on investment calculation (ROI)

      • Analog vs. digital

      • Shipping documents vs. remote capturing

      • Staff efficiency

      • Managed services vs. in-house

        • Onshore vs. offshore

      • Paper storage vs. electronic storage o Green calculation (carbon footprint) o Mail vs. electronic distribution

      • Customer service improvements

      • Quality and accuracy of data

    • Client sign-off

  • Structure a solution design according to specified requirements.

    • Develop a solution design plan

      • Quantify alternative solutions when necessary

    • Develop functional specification

      • User interface

      • Performance

    • Develop technical specification

      • Security/compliance requirements

      • Hardware/software/network interoperability

      • Recommend scanner based on volume

      • Turnaround time

      • File size

      • Throughput

      • Duty cycle

    • Develop applicable diagrams

      • High-level workflow diagrams

      • Architecture

    • Recommend relevant / current technologies based on customer requirements

      • Customer environment

      • Unique challenges

      • Budget

      • Competitive environment

    • Distributed scanning vs. centralized scanning

    • Simulation / modeling of core components of the solution

    • Consider growth needs and scalability

  • Explain business continuity concepts.

    • Backup and restoration

    • High availability / redundancy

    • Disaster recovery plan

    • Redundancy of scanner hardware / availability based on SLA, maintenance

  • Apply implementation and testing procedures.

    • Develop implementation plan

    • Installation and configuration guidelines

    • Testing plan

    • Capture tuning and optimization

    • Administrative and end-user training

    • Delivery of technical documentation

    • Deliverables and acceptance

      • Success criteria and measurement

    • Gather on-going metrics and monitoring

  • CompTIA CDIA+ Acronyms


    The following is a list of acronyms which appear on the CompTIA CDIA+ exam. Candidates are

    encouraged to review the complete list and attain a working knowledge of all listed acronyms as a part of a comprehensive exam preparation program.

    ACL Access Control List

    ADF Automatic Document Feeder

    AP Accounts Payable

    B2B Business to Business

    B2C Business to Customer

    BAA Business Area Analysis

    BMP Bit Map

    BPM Business Process Management

    CAR Computer Assisted Retrieval

    CD Compact Disc

    CDC Change Data Capture

    CD -R Compact Disc Recordable

    CEO Chief Executive Officer

    CFO Chief Financial Officer

    CIO Chief Information Officer

    CMIS Content Management Interoperability Services

    CMYK Cyan, Magenta, Yellow, Black

    COLD Computer Output to Laser Disk

    CRM Customer Relationship Management

    CSS Cascading Style Sheets

    CSV Common Separated Variable

    DDS Digital Data Storage

    DLT Digital Linear Tape

    DMS Document Management System

    dpi dots per inch

    DRM Digital Rights Management

    DSL Digital Subscriber Line

    DVD Digital Video Disc

    EBCDIC Extended Binary Code Decimal Interchange Code ECC Error Correction Control

    ECM Enterprise Content Management

    EDI Electronic Data Interchange

    ERM Enterprise Risk Management

    ERP Enterprise Resource Planning

    FTP File Transfer Protocol

    GB Gigabyte

    GIF Graphics Interchange Format

    HSM Hierarchical Storage Management

    HTTP Hypertext Transfer Protocol

    HTTPS Hypertext Transfer Protocol Secure

    I/O Input/Output

    ICR Intelligent Character Recognition

    IDE Integrated Drive Electronics

    IHR Internet Health Resources

    IPDS Intelligent Printer Data Stream

    ipm Images per minute

    IRR Internal Rate of Return

    ISDN Integrated Services Digital Network

    ISIS Image and Scanner Interface Specification

    IT Information Technology

    JDBC JAVA Database Connect

    JPEG Joint Photographic Expert Group

    K Thousand

    KB Kilobyte

    LAN Local Area Network

    LDAP Lightweight Directory Access Protocol

    MAC Macintosh

    MBps Megabytes per second

    MDC Mobile Data Collector

    MDM Mobile Device Management

    MFD/MFP Multi-functional Device / Multi-functional Peripheral MICR Magnetic Ink Character Recognition

    MPS Managed Print Services

    MSA Master Service Agreement

    MVNO Mobil Virtual Network Operator

    NAND Not And

    NAS Network Attached Storage

    NDA Non-Disclosure Agreement

    NFC Near Field Communication

    OCR Optical Character Recognition

    ODBC Open Database Connectivity

    ODMA Open Document Management API

    OMR Optical Mark Recognition

    OS Operating System

    PC Personal Computer

    PCL Printer Control Language

    PDF Portable Document Format

    PDL Page Description Language

    PII Personally Identifiable Information

    PKI Public Key Infrastructure

    POP3 Post Office Protocol version 3

    POTS Plain Old Telephone Service

    ppm pages per minute

    PS Postscript

    RAID Redundant Array of Independent Disks

    RFI Request For Information

    RFID Radio Frequency Identification

    RFP Request For Proposal

    RFQ Request For Quote

    RGB Red, Green, Blue

    ROI Return on Investment

    SaaS Software as a Service/Storage as a Service

    SAN Storage Area Network

    SCSI Small Computer System Interface

    SFTP Secured File Transfer Protocol

    SLA Service Level Agreement

    SMTP Simple Mail Transfer Protocol

    SNMP Simple Network Management Protocol

    SOW Statement of Work

    SOA Service Oriental Architecture

    SOP Standard Operating Procedure

    SQL Structured Query Language

    SSL Secure Sockets Layer

    TCP / IP Transfer Control Protocol / Internet Protocol TFTP Trivial File Transfer Protocol

    TIFF Tagged Image File Format

    TWAIN The TWAIN Working Group provides a specification that helps scanner and camera vendors TXT Text file

    USB Universal Serial Bus

    VPN Virtual Private Network

    WAN Wide Area Network

    WAV Windows Wave

    WCMS Web Content Management System

    WMF Windows Metafile

    WMV Windows Media Video

    WORM Write Once, Read Many

    XML Extensible Markup Language

    Suggested Classroom Equipment for CDIA+ Certification Training

    **CompTIA has included this sample list of hardware and software to assist candidates as they prepare for the CDIA+ exam. This list may also be helpful for training companies who wish to create a lab component to their training offering. The bulleted list below each topic are a sample list and not exhaustive.



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